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Refund & cancellation policy

Honest about our policy.

Last updated:

This policy governs refunds and cancellations for AI credit purchases made on Parihaaram.

What you purchase

Parihaaram sells AI credits, which are consumed when you request paid AI-powered chart readings or chat responses. Credits are a digital service delivered to your account when payment is confirmed.

Standard credits

Used for paid AI readings and chat responses. Credits do not expire. Reading an existing saved interpretation does not consume another credit.

Delivery

Credits are added to your account as soon as your payment is confirmed. If payment succeeds but your balance is not updated, please contact us.

Refund policy

Because AI credits are a digital service delivered immediately, purchases are generally non-refundable once credits have been consumed.

We will issue a full refund in the following circumstances:

  • Your payment was processed but credits were not added to your account due to a technical error on our side.
  • A duplicate charge occurred for the same order.
  • You were charged an incorrect amount different from the amount displayed at checkout.

Refund requests for entirely unused credit purchases may be considered at our discretion within 7 days of purchase. Apart from the payment or technical errors listed above, refunds will not be issued after 7 days or where credits from the purchase have been partially or fully used.

Cancellation

Parihaaram does not currently offer subscription plans. You purchase credits as needed, so there is no recurring subscription to cancel.

If you wish to close your account and request deletion of your personal data, please contact parihaaramastro@gmail.com.

How to request a refund

Email parihaaramastro@gmail.com with:

  • Your registered email address.
  • The date of the transaction.
  • The payment reference or order ID.
  • A brief description of the issue.

We will respond within 3 business days. Approved refunds are processed back to the original payment method within 5–7 business days.

Disputes

If you believe a charge was made in error, please contact us before raising a dispute with your bank or payment provider. We are happy to resolve issues directly and promptly.